Since 2005, the Public Transport Association of Upper Austria OÖVV has a comprehensive GIS-based information service on the Internet. Besides address-specific timetable information, the system offers extensive regional and touristic information as well. The smooth integration of a Content-Management-System and an intermodal route planner make Auskunft Plus a real mobility portal.

The mobility platform was developed by GEVAS software in cooperation with the ÖBB-Postbus GmbH and the Technical University of Vienna. The project was supported by Austrian Federal Ministry of Traffic, Innovation and Technology and aimed at a better placement of the traffic offered and a gain in information useful for public transport optimization.

Only up-to-date information is useful for the clients and ensures acceptance of the information platform. For that reason, Internet-workstations were developed for traffic companies and the public authorities, so that timetable data, Points-of-Interest (POI) and other content can be updated directly in the database. 

The users have access to all current data and can navigate on a digital map. Individual information is provided quickly and consistently on a door-to-door basis with all means of public transportation. Several stopovers and departure times can be entered as well.

With different search techniques, the user can query information on public life and touristic offerings in the region and thus integrate selected points-of-interest into his routing. Bike-routing allows to calculate routes suitable for a bicycle tour.

Currently, the on-line information service is extended by a barrier-free website suitable for mobile terminal equipment (cell phone or PDA), so that the user has en-route access to up-to-date timetable data and regional information.

The information portal is used internally by the associated traffic companies in order to check the data for students' and trainees' free-of-charge rides. By evaluating the requested information, the companies have the possibility to optimize their public transport services and their routes regarding user demands and regional circumstances. Thus, the information platform works as a dynamic customer-relation-management system. Tourist sites and Points-of-Interest can be included into public transport planning, for example for evaluating if a stop is at the right location or if public transport is sufficient for the users' demands.

With comprehensive information and optimized route planning, the information platform makes public transport more attractive. New clients and better customer retention could be the result, as well as a better position of public transport compared to individualized motor car traffic.